We understand that, from time to time, you may be unable to attend your dental appointment. If you are unable to keep to your appointment, or if you need to reschedule, please contact us as soon as possible.

Any cancellation that occurs less than 48 hours before a scheduled appointment, or failure to show up for a scheduled appointment, will incur a $50 fee. This fee is non-refundable.

NO fee will be incurred for a cancellation or appointment rescheduling – over the phone or in person – occurring 48 hours or more before the scheduled appointment time.

If you have paid a booking deposit, this will not be refunded should you cancel 48 hours or less beforehand.

Please let us know if last minute emergency circumstances beyond your control prevent you from attending your appointment. Appointments are in high demand, and an early cancellation will allow someone else access to timely dental care that they need and want.

Feel free to call us at 6333 4456 or email us at enquiry@elitedental.com.sg if you need further clarification.